When are Refunds provided?
- We
work to provide the most hassle-free online shopping experience. You
are covered and your money safe. We initiate the refund process as soon
as we receive the details.
- Damaged products are returned to our warehouse and has been quality checked.
I paid the amount upfront while purchasing product from Moglix, how do I get the refund?
- Your
payment is secured. In case of prepaid orders (paid through credit
card/debit card/net banking), the amount is refunded in the same account
as you had made payment from within 7-10 working days
I paid cash on delivery, how would I get the refund?
- If
the mode of payment was cash on delivery (COD), we will initiate a NEFT
bank transfer to your bank account. Moglix will contact you for your
bank account details. It normally takes 7-10 days for your money to get
reflected in your bank account.
What are the details you require to process NEFT refund?
- Once you agree for NEFT refund, you will receive an email from Moglix customer support team asking for.
- Bank Name
- Account Number
- Account Holder’s name
- IFSC code
-
Location of the Bank. We initiate refund process as soon as we receive
the details from you and it takes 7-10 working days for the money to be
credited to your account.